Visitor Medical Insurance -- Client Services
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  This page will provide you help to Print ID - Card, Provider directory, Renewal, Download Claim Form, Claim Questions Support, Cancellation and
Correction.

Claim Request
To file a claim, complete the Claim Form and submit along original paid medical bills. We recommend you to retain the photo-copies of all papers
(claim form and bills) for your record and send originals by "Registered certified mail" to ensure the confirmed delivery. Remember, you are
responsible for your deductible, coinsurance amounts and non-eligible expenses. Please remember to submit your bills and receipts as soon as you
receive them. Do not hold them until the end of the year.

Mailing address is provided inside the claim form.
  
Insurance Companies
and Plans
ID - Card
Provider Directory
Renewal
Download
Claim Form
Claim Question(s)
Support
If you have any question please feel free to contact us anytime.
International Medical Group (IMG)
    Visitor Care
Print Online
PPO Network
Renew Online
Claim Form
 
    Patriot Travel
Renew Online
Note: Minimum of 3 months of
initial purchase required to get
renewable option.
 
    Patriot Go Travel
 
Seven Corners (SC) earlier known as Specialty Risk International (SRI)
    Inbound Guest
Virtual ID - Card
Comes in Email.
Visit any doctor/hospital
Renew Online
Note: Minimum of 3 months of
initial purchase required to get
renewable option.
Claim Form
 
    Inbound USA
    Inbound Immigrant
 
    Liaison International
PPO Network
Renew Online
 
HCC Medical Insurance Services (HCCMIS) earlier known as MultiNational Underwriters (MNU)
    Atlas America
Print Online
PPO Network
Renew Online
Claim Form
 
    Atlas International
 
Travel Insurance Services (TIS)
    Visit USA
Policy
confirmation
comes in email.
PPO Network
Not Renewable
Claim Form
American Insurance
Group of Companies
(AIG)

1-800-551-0824
    WorldMed
Fax or mail Renewal Notice
which Comes in Mail.
Claim Form
    InterMedical
Visit any doctor/hospital
Not Renewable
Claim Form
Global Underwriters (GU)
    Diplomat America
ID - Card Comes
in mail.
PPO Network
Note: Your pin for PPO
Network is 3014
Not Renewable
Claim Form
 
    Diplomat LT
Send Renewal Notice
Comes in Email or Mail.
Claim Form
 
    Diplomat International
Visit any doctor/hospital
Not Renewable
Claim Form
 

Cancellation Request
Please, send request by email or fax to Insurance company along with given information below:
  • Certificate number.
  • Name of insured person.
  • Date of birth of insured person.
  • Requested date of cancellation (can not be today or previous date)
  • Reason of cancellation.

Cancellation will be effected from requested date or date on which the request is received by the Insurance company, which ever is later.

Important note: If you have submitted any claim and after that you want to cancel the plan, then the premium would not be refunded by any Insurance
company. For example - Suppose you purchase the plan for 5 months. In the first month, you had an incident for which you had to visit the doctor and
doctor has send the bill to company for claim. If you want to cancel the coverage from the beginning of the second month, you would not get any refund
from the company because you have already used the coverage. This is Insurance company policy and applies to all the plans
Insurance Companies
and Plans
Cancellation
Send Request for
Cancellation or Correction
by Email or Fax
Correction or Change
in policy
(before effective
date)
(after effective date) if
there is no claim(s)
submitted
If you have any question please feel free to contact us anytime.
International Medical Group (IMG)

    If you need  assistance for:
    - Name correction
    - Address correction
    - Date of Birth correction
    - Passport number correction
    - Email address correction
    - Phone number correction

    Please send a request (email or
    fax) to Insurance company along
    with your certificate number and
    the type of correction needed.
    Note: This is your responsibility
    to send this information to
    Insurance company.





    If you need assistance for:
    - Policy maximum change
    - Deductible change
    - Changing from fixed coverage
    to comprehensive coverage or
    vice versa.

    Please send a request (email or
    fax) to Insurance company along
    with your certificate number and
    the type of change you need.
    Note: It is your responsibility to
    send this information to
    Insurance company and they
    should receive this information
    before effective date.
    Visitor Care
Full Refund
 Pro-rated period
minus $25
cancellation fees.
Cancellation request at:
cancel@imglobal.com

Correction request at:
insurance@imglobal.com

Fax: 317 - 655 - 4505
    Protection America
Full Refund
 Refund for unused
month(s) minus $50
cancellation fees.

Note: No refund for
used month(s).
    Protection International
    Patriot America
    Patriot International
Seven Corners (SC) earlier known as Specialty Risk International (SRI)
    Inbound Guest
Full Refund
Pro-rated period
minus $25
cancellation fees.
All request send at:
policy@sevencorners.com

Fax: 317 - 575 - 2659
    Inbound USA
    Inbound Immigrant
    Liaison International
HCC Medical Insurance Services (HCCMIS) earlier known as MultiNational Underwriters (MNU)
    Atlas America
Full Refund
Pro-rated period
minus $25
cancellation fees.
All request send at:
service@hccmis.com

Fax: 317 - 262 - 2140
    Atlas International
Travel Insurance Services (TIS)
    Visit USA HealthCare
Refund minus $20
cancellation fees.

Note: Send
Insurance policy
back to Insurance
company to get
refund.
No refund.
Email: vusa@travelinsure.com
Fax: 610 - 537 - 9825
    WorldMed
Email: worldmed@travelinsure.com
Fax: 610 - 537 - 9831
    InterMedical
Email: imed@travelinsure.com
Fax: 610 - 537 - 9818
Global Underwriters (GU)
    Diplomat America
Refund minus $25
cancellation fees.
No refund
Email:

Fax: 513-533-1504
    Diplomat International
    Diplomat LT
           
Effective date - The plan start date.
Pro-rated period - Suppose you purchase the plan for 5 months and after 3 month and 20 days you want to cancel the plan. The company would refund you premium for 2
months and 10 days.
Fully unused months - Suppose you purchase the plan for 5 months and after 3 months and 20 days you want to cancel the plan. The company would refund you premium for 2
months.
Used month - Suppose you purchase the plan for 5 months and after 3 months and 20 days you want to cancel the plan. These 20 days are part of forth month which would be
considered as partial month.
           
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